Orders are shipped Mon to Fri using Overnight service, except if it falls on or after a holiday. Orders must be placed by the cut-off time of 2 PM EST to be shipped on the same day. Saturday delivery costs extra. Please refer to the delivery calendar on the checkout page – the calendar will show you all available dates at the time of purchase.

Orders above $350 benefit of free next day shipping. Up to $350 it is $29.99.

OLMA is committed to delivering safe, fresh products. To ensure this, we are continually improving our unique packaging system. We use a fully insulated temperature-retaining system that keeps all contents cool. This technology retains products’ temperatures for a full 48 hours in air temperatures up to 105 degrees Fahrenheit, and for full 72 hours in air temperatures of up to 90 degrees. We proudly guarantee that all food products you receive from OLMA are just as fresh as when they left our facilities.

Our unique shipping system utilizes a reusable, seamless, molded polystyrene cooler chest, accompanied by non-toxic refrigerant gel packs. All perishable foods are temperature controlled within the cooler, which is then encased in an outer cardboard shipping container. To further prevent any temperature escalation, we fill any remaining areas with filler to minimize any air circulation. Additionally, these cooler and refrigerant gel packs are reusable — so you may use them to your heart’s content!

Portions of certain products may be frozen due to any potential delays in transport. Additionally, some products may be treated with thermal treatment to preserve taste and freshness.

OLMA requests that someone be available at the time of delivery to sign for and receive the package, and refrigerate any perishable products ASAP. If the package is left at the door, OLMA will not be able to take responsibility if any perishable products spoil.

To fully enjoy your gourmet products’ full range of flavor and freshness, be sure to prepare for your delivery—in advance—and have someone ready to receive the order.

The ideal temperature for storing caviar is 34° F or below to preserve optimal quality. This is best achieved by keeping it on ice in your refrigerator. Unopened, caviar will last up to 4 weeks in the refrigerator. Once opened, enjoy your caviar within 3 days.

In the unlikely event, that you will not finish your caviar in one sitting and need to store it, we recommend gently placing a layer of plastic wrap on the surface of the caviar before applying the lid. This will minimize the caviar’s contact with air and increase its shelf life.